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1. General

SAP Business One cloud solution attaches great importance to protecting user privacy and is committed to protecting personal information in accordance with the Privacy Protection Law, 5741-1981, the Information Security Regulations in Israel, as well as the principles of the General Data Protection Regulation (GDPR) applicable to visitors from the European Union.

This policy details the principles of information collection, use, storage, user rights and the manner of their implementation.

2. Information Collection

When using the site, we may collect:

2.1 Non-personally identifiable information

Technical details: IP address, browser type, operating system, login and logout time.

Statistical information on browsing patterns and content use.

2.2 Personally identifiable information

Contact information provided on your initiative (full name, telephone number, email address).

Medical information or requests for inquiries (if provided via contact forms or a dedicated service).
Information for the purpose of subscribing to newsletters or other services.
You are not legally obligated to provide personal information, but some services may not be provided without it.

3. Purposes of use of information

Personal information will be used for the purpose of:

Responding to your inquiries and providing service.
Managing medical or administrative service processes.
Sending updates, medical information and professional material (subject to your consent).
Improving the site and the services offered.
Compliance with legal and regulatory obligations.
Legal basis for processing information (according to GDPR):

User consent.
Compliance with a legal obligation.
Legitimate interest of our company (improving service, managing activities).
Safeguarding vital interests (such as health issues).

4. Storing and transferring information

The information is stored in the company’s databases that are legally registered.
The information is retained for the period required to fulfill its purposes or in accordance with the law.
The information will not be transferred to third parties, except for:
Service providers on behalf of the company (for example: cloud storage providers or mailing systems).
If required by a judicial/legal order.
With your explicit consent.
When information is transferred outside of Israel or outside the European Union – this will be done using measures that ensure an adequate level of protection, in accordance with the GDPR.

5. Information security

The company uses advanced security measures to protect the information from loss, unauthorized use, unauthorized access or exposure. However, absolute immunity cannot be guaranteed.

6. Cookies and monitoring tools

The website uses cookies and similar technologies for the purpose of:

Improving the user experience.
Operating personalized services.
Analyzing user traffic and statistics.
You can change your browser settings to block cookies or to be notified when they are being sent.

What are cookies?

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use, i.e. the information we collect through cookies and how this information is used, and how to manage your cookie settings.

Cookies are small text files used to store small pieces of information. They are stored on your device when the website loads in your browser. These cookies help us to make the website function properly, make it more secure, provide a better user experience, understand how the website performs and analyze what works and where it needs improvement.

How do we use cookies?

Like most online services, our website uses first-party and third-party cookies for a number of purposes. First-party cookies are primarily necessary for the proper functioning of the website, and do not collect personally identifiable data.

Third-party cookies used on our website are primarily intended to understand how the website performs, how you interact with our website, keep our services secure, show you relevant advertisements, and overall provide you with a good and improved user experience and help speed up your future interactions with our website.

Manage Cookie Preferences

Cookie Settings

You can change your cookie preferences at any time by clicking the Agree button. This will allow you to return to the cookie consent banner and change your preferences or immediately opt out.

In addition, different browsers provide different methods for blocking and deleting cookies used by websites. You can change your browser settings to block/delete cookies. Below are links to support documents on how to manage and delete cookies from the major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Edge: https://support.microsoft.com/en-us/windows/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use-168dab11-0753-043d-7c16-ede5947fc64d

If you are using a different web browser, please refer to the official support documentation for your browser.

Deleting cookies will have a negative impact on the usability of many websites.

Technical or functional cookies

Some cookies ensure that certain parts of the website function properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not have to enter the same information repeatedly when visiting our website, and for example, items will remain in your shopping cart until you pay. We may place these cookies without your consent.

Statistical cookies

We use statistical cookies to optimize the website experience for our users. With the help of these statistical cookies, we gain insights into the use of our website. We ask for your permission to place statistical cookies.

Marketing/tracking cookies

Marketing/tracking cookies are cookies or any other form of local storage, which are used to create user profiles to display advertising or to track the user on this website or across multiple websites for similar marketing purposes.

Consent

When you visit our website for the first time, we will present you with a pop-up window with an explanation about cookies. Once you click on “Save Preferences”, you consent to us using the categories of cookies and plugins you have selected in the pop-up window, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer function properly.

7.1 Managing your consent settings

Functional

The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.

Statistics

The technical storage or access is used exclusively for statistical purposes.

Marketing

The technical storage or access is required to create user profiles to send advertising, or to track the user across a website or across multiple websites for similar marketing purposes.

Embedded content from other websites
Content on this website may include embedded content (e.g. videos from YouTube). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, implement additional third-party tracking and monitor your interaction with this embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

7. User rights

According to the Privacy Protection Law (Israel)

8. Changes to the policy

The company may update this policy from time to time. If material changes are made, we will notify you on the website.

9. Enabling/disabling and deleting cookies

You can use your web browser to delete cookies automatically or manually. You can also specify that certain cookies will not be placed. Another option is to change your web browser settings so that you are notified each time a cookie is placed. For more information about these options, please refer to the instructions in the help section of your browser.

Please note that our website may not function properly if all cookies are disabled. If you delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

10. Your rights regarding personal data

You have the following rights regarding your personal data:

You have the right to know why your personal data is needed, what will happen to it and how long it will be stored.
Right of access: You have the right to access your personal data known to us.
Right to rectification: You have the right to have your personal data completed, corrected, deleted or blocked at any time.
If you have given us your consent to process your data, you have the right to withdraw this consent and have your personal data erased.

Right to portability of your data: You have the right to request all your personal data from the controller and to have them transmitted in their entirety to another controller.

Right to object: You may object to the processing of your data. We will act accordingly, unless there are compelling reasons for the processing.

To exercise these rights, please contact us. Please see the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would be happy to hear from you, but you also have the right to lodge a complaint with the supervisory authority (Data Protection Authority).

11. Contact Information

For questions and/or comments regarding our Cookie Policy and this Statement, please contact us using the following contact information:

SAP Business One cloud solution
Israel
Website: www.sapcloudone.com
Email: info@sapcloudone.com

Last updated 08/29/2025

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